Privacy Policy

1. Introduction

Welcome to TextileOps ("TextileOps", "we", "our", or "us"), a platform operated under Archenos.

TextileOps is a workflow and operational management platform designed for textile manufacturers, sourcing teams, vendors, and clients. This Privacy Policy explains how we collect, use, store, process, and protect your information when you use our website, applications, and services.

By accessing or using TextileOps, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

3. How We Use Information

We use collected information to:

• Provide and maintain TextileOps services
• Manage operational workflows
• Authenticate users
• Process approvals and revisions
• Send notifications and emails
• Improve system performance and security
• Generate reports and analytics
• Prevent fraud and unauthorized access
• Comply with legal obligations

4. File Uploads & Documents

Users may upload images, PDFs, CSV files, technical specifications, and other operational documents. Uploaded files may be stored securely using third-party cloud storage providers.

Users are responsible for ensuring uploaded content does not violate laws, intellectual property rights, or third-party agreements.

5. Data Sharing

We do not sell personal data.

We may share information with:

• Infrastructure providers
• Authentication providers
• Email delivery services
• Cloud storage providers
• Payment processors
• Legal authorities if required by law

Third-party providers only receive data necessary to perform their services.

6. Data Security

We implement commercially reasonable security measures including:

• Encryption in transit
• Secure authentication
• Role-based access control (RBAC)
• Audit logging
• Access restrictions
• Infrastructure monitoring

However, no method of transmission or storage is completely secure.

7. User Access & Permissions

Organizations using TextileOps may assign user roles and permissions. Company administrators are responsible for:

• Managing team access
• Assigning permissions
• Removing unauthorized users
• Maintaining internal operational security

8. Cookies & Analytics

TextileOps may use cookies and analytics tools to:

• Maintain sessions
• Improve performance
• Understand usage behavior
• Enhance user experience

Users may disable cookies through browser settings, though some functionality may become unavailable.

9. Data Retention

We retain information as long as necessary to:

• Provide services
• Maintain operational records
• Comply with legal obligations
• Resolve disputes
• Enforce agreements

Archived or deleted records may remain in backups for a limited period.

10. International Use

By using TextileOps, you understand that your information may be processed or stored in countries outside your jurisdiction.

11. Children’s Privacy

TextileOps is intended for business and professional use only and is not directed toward children under 13.

12. Third-Party Services

TextileOps may integrate with third-party services including:

• Authentication providers
• Cloud storage providers
• Payment providers
• Email providers
• Analytics tools

We are not responsible for the privacy practices of third-party services.

13. Changes to This Policy

We may update this Privacy Policy periodically. Updated versions will be posted on this page with a revised effective date. Continued use of TextileOps after updates constitutes acceptance of the revised policy.

14. Contact

For privacy-related questions, contact: textileops@archenos.com

Operated under Archenos